How to reach us
Email is the support channel.
- ·Support: support@getgpt.homes
- ·Order lookup: /query
- ·Verification walkthrough: /verify
Contact: Support Email and Response Times
Support runs by email at support@getgpt.homes, normally answered within 24 hours. Check the order page first, then send the order number and checkout email with your question. We never ask for passwords, verification codes, recovery codes or full codes.
What to include
Enough to find the order, and nothing sensitive.
- ·Include: order number, checkout email, payment time, redacted screenshot.
- ·Do not include: passwords, verification codes, recovery codes or full codes.
- ·Content corrections: page URL and an official source.
Response times
Normally within 24 hours; payment investigations can take longer, and we update you as we go.
Frequently asked questions
Is there live chat?
Not at the moment. Email is the supported channel, and any other contact should be verified against your order number.
How soon do I get the code?
When stock is available the code is assigned automatically, usually within minutes of payment. If we are out of stock the order joins a restock queue and is released in payment order.
What do I need to look up an order?
The order number from this site and the email address you used at checkout. Both must match exactly before the order page will show status and delivery.