Items are either available, sold out, or queueing. Available items deliver automatically; sold-out items can be seen but not bought; paid orders for an item that ran out join a restock queue. The order page shows your position and updates the moment stock arrives.
Status decides whether you can order now and whether delivery is immediate.
Codes are finite, so they are released in the order they were paid for.
The order page is the source of truth.
No. Paid orders keep their position until they are fulfilled or refunded under the refund policy.
Undelivered orders can be refunded under the refund policy — contact support with the order number.
The order number from this site and the email address you used at checkout. Both must match exactly before the order page will show status and delivery.
Orders that are not delivered, or whose codes cannot be redeemed after following our instructions, are handled under the refund policy. Delivered codes are not refundable on request alone.